Refund Policy

Last updated: August 17, 2026

This policy covers paid Forkfolio Pro subscriptions (monthly or yearly). The free tier has nothing to refund. Payments are processed by Paddle.com, our merchant of record - Paddle handles the transaction and charge on our behalf, but the policy below is ours.

14-day money-back guarantee

If Forkfolio Pro isn't right for you, email us within 14 days of your first payment on a subscription and we'll refund it in full, no questions asked. This applies to your first charge on a new subscription, once per customer.

Renewals

Subscriptions renew automatically (monthly or yearly, matching what you chose at signup) until canceled. The 14-day window applies to your first payment; renewal charges are not covered by this guarantee, so cancel before a renewal date if you don't want it to bill again. Canceling stops future renewals - it does not retroactively refund a renewal that already went through.

How to request a refund

Email forkfolioteam@forkfolio.dev from the address on your account with your username. We aim to respond within 2 business days; approved refunds are issued to your original payment method and typically appear within 5-10 business days, depending on your bank or card issuer.

Canceling your subscription

You can cancel anytime from your dashboard. Canceling keeps Pro access until the end of the billing period you already paid for, then your portfolio returns to the Free tier - your data, portfolio, and AI twin stay intact either way.

Chargebacks

If you have a billing problem, please email us first - most issues are quicker to fix directly than through a card dispute, and a chargeback can result in your account being suspended while it's investigated.

Changes

If we change this policy materially, we will update the date above and announce significant changes on the site before they apply. See also our Terms of Service and Privacy Policy.